Reference

How mole333 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use your mole333 account, how we protect it, and what rights you have over it. Availability of our services depends on local law and applies only where eligible in Indonesia.

Account data kept secureDANA, OVO, GoPay details handled carefullyYou control your data requestsNo third-party selling of your infoContact us to update or remove your data

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We take a practical approach to data security — encrypted connections, access controls on our internal systems, and session timeouts that log you out after inactivity on your device. Here is what that looks like across the main areas.

Cookies and Session Data

We use cookies to keep your login active across sessions and remember your preferred payment method. You can clear cookies from your browser settings at any time, though this will log you out.

Data Retention

We keep your account data for as long as your account is active. If you close your account, we retain transaction records for a period required by applicable rules before deletion.

Third-Party Sharing

We do not sell your data to third parties. Payment processors like DANA, OVO, and GoPay receive only what's needed to complete your transaction — nothing more.

Your Access Rights

You can request a copy of the data we hold on your account, ask us to correct inaccurate details, or request deletion where local law allows. Reach us through live chat or email to start the process.

Data We Collect and Why We Collect It

mole333 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open a mole333 account, we collect the details you provide during registration — your name, email address, phone number, and the payment method you choose to link, whether that's DANA, OVO, or GoPay. We also log session data: device type, browser, IP address, and

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in-app navigation paths. This helps us keep your account secure and serve you the right language and payment options. Players in Makassar, like anywhere in Indonesia, get the same data handling — we don't treat regions differently. Transaction records tied to your DANA, OVO, or GoPay
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deposits are stored to process your withdrawals, verify account identity, and handle any disputes. We do not collect payment credentials such as your e-wallet PIN or bank passwords — those stay between you and your payment provider. We may also collect cookie data from your browser
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sessions to remember your login state and preferences. All data collection is limited to what's needed to run your account. Where local law applies, your eligibility to use this platform and the data we hold is subject to that jurisdiction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, update, or request deletion of your personal data, our support team is the direct route. Reach out through any of the channels below and include your registered account email so we can verify your identity before making any changes.

Live Chat Start a live chat session from your account dashboard. Our team can verify your identity and log a data request or correction on the spot.

Email Support Send your data request or privacy question to our support email. Include your registered name and the wallet you use — DANA, OVO, or GoPay — to speed up verification.

Account Settings Some data updates — like your phone number or linked e-wallet — can be handled directly inside your account settings without contacting support at all.

Common Questions About Your Privacy on mole333

These are the questions we hear most often about how your data is handled on this platform. Each answer is specific to how mole333 operates for users in Indonesia.

We collect your name, email, phone number, and the payment method you link — DANA, OVO, or GoPay. We also log device and session data to secure your account and personalise your access.

No. We only record the transaction outcome and your linked wallet identifier. Your e-wallet PIN and bank passwords are never visible or stored on our side.

Yes. Contact us via live chat or email with your registered account details. We will verify your identity and then provide a summary of the data we hold on your account.

Send a deletion request through live chat or email. We will process it once your identity is confirmed. Note that some transaction records may be retained as required by applicable rules before full deletion.

Only what's needed to complete a payment — DANA, OVO, or GoPay each receive the minimum transaction data. We do not sell, rent, or trade your personal information with advertisers or data brokers.

Cookies keep your session active and remember your payment preference. You can disable them in your browser, but doing so will log you out and may affect how your account page loads.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Appmole333 App

How mole333 Handles Your Personal Information

Data Handling, Cookies, and Account Security

Cookies and Session Data

Data Retention

Third-Party Sharing

Your Access Rights

How to Reach Us About Your Privacy

Common Questions About Your Privacy on mole333

01 What personal data does mole333 collect when I register?

02 Does mole333 store my DANA, OVO, or GoPay account credentials?

03 Can I request a copy of the data mole333 holds about me?

04 How do I ask mole333 to delete my personal data?

05 Does mole333 share my data with any third parties?

06 How does mole333 use cookies and can I turn them off?

Privacy Policy

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